Embracing Continuous Growth: The Evolving ServiceNow Delta Exam Maintenance Cycle

ServiceNow, a leading provider of cloud-based service management solutions, recognizes the importance of staying up-to-date with the ever-changing landscape of technology and business processes. In line with their commitment to ongoing learning and professional development, ServiceNow has made significant changes to the maintenance cycle of their delta exams. These changes aim to provide professionals with more frequent opportunities to validate their knowledge and skills, ensuring they remain proficient in the latest ServiceNow updates and enhancements.

What Are Delta Exams?

A ServiceNow delta exam is an assessment that focuses on the changes and updates introduced in the ServiceNow platform since the previous certification exam. It is designed to evaluate a candidate’s knowledge and understanding of the new features, functionalities, and enhancements that have been implemented in ServiceNow.

What Are ServiceNow Mainline Certifications?

A Mainline certification serves as evidence of your technical expertise and proficiency in utilizing the Now Platform. These credentials entail passing proctored exams that focus on the technical aspects of ServiceNow’s major products. Mainline certifications may involve a knowledge check, a practical application assessment, or a combination of both. To maintain the mainline credential, it is necessary to pass periodic non-proctored delta maintenance exams. These exams ensure that you stay updated and continue to meet the requirements of the certification.

What Are Accreditation Certifications?

A Delivery Accreditation is a valuable technical credential that allows individuals to demonstrate their expertise in emerging technical products. This accreditation is obtained by successfully completing a non-proctored exam in Now Learning, which assesses your knowledge and proficiency. These certifications will also incorporate an annual delta exam.

Additionally, ServiceNow offers Sales & Pre-sales accreditation programs specifically designed to equip you with up-to-date content, enabling you to effectively sell, position, and validate ServiceNow solutions. The training provided may include an exam, ensuring that you have a comprehensive understanding of ServiceNow’s offerings.

What Is Changing?

ServiceNow has made a notable update to its certification process, transitioning from a bi-annual requirement to an annual delta exam for Mainline and Delivery Accreditation certifications. This shift means that professionals seeking certification will now need to complete a delta exam once a year to stay current with the latest developments in the ServiceNow ecosystem.

ServiceNow has implemented the delta exams cycle change in response to valuable feedback received from its learners. As an increasing number of candidates acquire multiple credentials and ServiceNow’s release cycles become more diverse, it has become apparent that the bi-annual certification maintenance effort and outcome no longer adequately address the need to continuously engage and support the community. By transitioning to an annual delta exam for Mainline and Delivery Accreditation certifications, ServiceNow aims to better align with the evolving requirements of learners and enhance the overall certification experience.

However, it’s important to note that this shift to annual delta exams does not impact the mainline certification exams themselves. The mainline certification exams will still be updated with each new ServiceNow product release, ensuring that test-takers are evaluated based on their hands-on experience with the most recent version of the platform.

In addition, ServiceNow’s Certification Maintenance Program remains unchanged, including the annual fee required to stay current in the program. As for the sales and pre-sales delta exam requirements, there are no changes either.

To stay up to date with the latest releases, it is crucial for professionals to regularly consult the release notes, documentation, and community posts provided by ServiceNow. These resources offer valuable insights into the new features, enhancements, and best practices that professionals should be familiar with in order to excel in their ServiceNow roles.

Benefits for Certified Professionals

1. Continuous Skill Development: The annual delta exam provides certified professionals with an opportunity to continuously enhance their knowledge and skills. By staying current with the latest ServiceNow updates, professionals can expand their expertise, strengthen their capabilities, and remain at the forefront of their field.
2. Career Advancement: Staying up-to-date with ServiceNow’s annual delta exams enhances career prospects. Certified professionals can differentiate themselves in the job market, gain a competitive edge, and increase their opportunities for promotions and career growth.
3. Professional Credibility: Maintaining a ServiceNow certification through annual delta exams demonstrates a commitment to professional development. This enhances professional credibility and instills confidence among employers, colleagues, and clients.
4. Networking and Collaboration: Engaging in annual delta exams fosters a sense of community among certified professionals. It provides an opportunity to connect, network, and collaborate with peers, sharing insights and experiences to further enhance learning and professional growth.

Conclusion

ServiceNow’s transition to an annual delta exam for mainline certifications and delivery accreditation signifies the company’s dedication to ensuring the continued relevance and value of its credentials. By aligning with the rapid pace of technological advancements and industry trends, certified professionals can continuously develop their skills, maintain their professional credibility, and drive success in ServiceNow implementations. Embrace the change, leverage the benefits, and stay ahead in the dynamic world of ServiceNow with annual delta exams.