ITILFND V4: ITIL 4 Foundation Certification Video Training Course
The complete solution to prepare for for your exam with ITILFND V4: ITIL 4 Foundation certification video training course. The ITILFND V4: ITIL 4 Foundation certification video training course contains a complete set of videos that will provide you with thorough knowledge to understand the key concepts. Top notch prep including ITIL ITILFND V4 exam dumps, study guide & practice test questions and answers.
ITILFND V4: ITIL 4 Foundation Certification Video Training Course Exam Curriculum
Introduction
Service Management
Four Dimensions of Service Management
Service Value System
Guiding Principles
Service Value Chain
Continual Improvement
General Management Practices
Service Management Practices
Technical Management Practices
Conclusion
Introduction
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06:29
1. Exam Fundamentals
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03:31
2. 4th Industrial Revolution
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05:04
3. Service Organizations
Service Management
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02:34
1. Service Management
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04:06
2. Value
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05:36
3. Organizations and People
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11:45
4. Services and Products
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05:42
5. Service Offerings
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06:17
6. Service Relationships
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02:54
7. Outcomes
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10:21
8. Costs
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05:59
9. Risks
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04:46
10. Utility and Warranty
Four Dimensions of Service Management
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01:20
1. Four Dimensions of Service Management
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06:57
2. Organizations and People
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07:42
3. Information and Technology
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09:45
4. Partners and Suppliers
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04:47
5. Value Streams and Processes
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03:11
6. PESTLE
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05:02
7. Applying the Four Dimensions
Service Value System
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02:38
1. Service Value System
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05:20
2. Opportunity, Demand, and Value
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02:04
3. Governance
Guiding Principles
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03:34
1. Guiding Principles
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03:53
2. Focus on Value
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08:08
3. Start Where You Are
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06:40
4. Progress Iteratively with Feedback
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05:28
5. Collaborate and Promote Visibility
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05:33
6. Think and Work Holistically
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03:32
7. Keep It Simple and Practical
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05:56
8. Optimize and Automate
Service Value Chain
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05:14
1. Service Value Chain
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04:18
2. Plan
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04:02
3. Improve
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08:27
4. Engage
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05:12
5. Design and Transition
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07:07
6. Obtain/Build
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05:10
7. Deliver and Support
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01:58
8. Value Streams
Continual Improvement
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02:20
1. Continual Improvement
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01:55
2. Continual Improvement Model
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02:51
3. What is the Vision?
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02:08
4. Where are We Now?
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03:13
5. Where Do We Want to Be?
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01:29
6. How Do We Get There?
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01:13
7. Take Action
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01:34
8. Did We Get There?
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02:14
9. How Do We Keep the Momentum Going?
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03:54
10. Continual Improvement and the Guiding Principles
General Management Practices
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02:34
1. Categories of Practices
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01:16
2. Management Practices
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07:45
3. Continual Improvement
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03:42
4. Information Security Management
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01:53
5. Relationship Management
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01:30
6. Supplier Management
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02:05
7. Architecture Management
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02:10
8. Knowledge Management
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01:24
9. Measurement and Reporting
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01:22
10. Organizational Change Management
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02:02
11. Portfolio Management
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02:03
12. Project Management
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02:13
13. Risk Management
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01:14
14. Service Financial Management
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01:53
15. Strategy Management
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01:39
16. Workforce and Talent Management
Service Management Practices
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01:14
1. Service Management Practices
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08:51
2. Change Control
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08:02
3. Incident Management
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04:48
4. Problem Management
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07:52
5. Service Desk
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05:47
6. Service Level Management
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07:19
7. Service Request Management
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01:55
8. IT Asset Management
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02:10
9. Monitoring and Event Management
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01:00
10. Release Management
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01:15
11. Service Configuration Management
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01:06
12. Availability Management
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00:57
13. Business Analysis
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02:14
14. Capacity and Performance Management
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01:35
15. Service Catalog Management
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01:27
16. Service Continuity Management
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01:34
17. Service Design
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01:02
18. Service Validation and Testing
Technical Management Practices
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00:40
1. Technical Management Practices
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00:55
2. Deployment Management
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00:57
3. Infrastructure and Platform Management
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00:59
4. Software Development and Management
Conclusion
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06:33
1. Putting It All Together
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01:42
2. Conclusion
-
02:01
3. ITIL Certification Path
About ITILFND V4: ITIL 4 Foundation Certification Video Training Course
ITILFND V4: ITIL 4 Foundation certification video training course by prepaway along with practice test questions and answers, study guide and exam dumps provides the ultimate training package to help you pass.
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ITILFND V4 Premium Bundle
- Premium File 356 Questions & Answers. Last update: Nov 09, 2024
- Training Course 90 Video Lectures
- Study Guide 340 Pages
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