
Management and Control of Quality - QMS: Management and Control of Quality (QMS) Certification Video Training Course
The complete solution to prepare for for your exam with Management and Control of Quality - QMS: Management and Control of Quality (QMS) certification video training course. The Management and Control of Quality - QMS: Management and Control of Quality (QMS) certification video training course contains a complete set of videos that will provide you with thorough knowledge to understand the key concepts. Top notch prep including Operations Courses Management and Control of Quality - QMS exam dumps, study guide & practice test questions and answers.
Management and Control of Quality - QMS: Management and Control of Quality (QMS) Certification Video Training Course Exam Curriculum
Customer Focus
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1. Section Introduction
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2. Customer Satisfaction and Loyalty
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3. Identifying Customers. Customer Information.
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4. Customer Relationship Management
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5. Measuring Customer Satisfaction
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6. Section Closure
High Performance Workforce Management
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1. Section Introduction
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2. Principles of Engagement and Motivation
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3. Designing High Performance Work Systems - Part 1
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4. Designing High Performance Work Systems - Part 2
Process Management
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1. Section Introduction
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2. Business Processes. Designing Work Processes.
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3. Process Control and Improvement
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4. Section Closure
Performance Measurement and Information Management
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1. Section Introduction
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2. The Scope of Performance Measurement
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3. Designing Effective Performance Measurement Systems
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4. Analysing and Using Performance Data
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5. The Cost of Quality
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6. Knowledge Management
Building and Sustaining Performance Excellence in Organizations
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1. Section Introduction
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2. Organizational Culture and Performance Excellence
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3. Change Management
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4. Sustaining the Quality Organization
Six Sigma and Process Improvement
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1. Section Introduction
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2. Six Sigma Methodology
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3. Tools for Process Improvement
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4. Lean Tools
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5. Section Closure
Quality Cost Management
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1. Quality Costs
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2. Quality Cost Measurement
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3. Quality Costs Reporting
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4. Quality Costs and Decision Making
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5. Quality Cost Control - Choosing a Standard
Six Sigma and Process Improvement
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1. Section Introduction
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2. Six Sigma Methodology
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3. Tools for Process Improvement
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4. Lean Tools
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5. Section Closure
About Management and Control of Quality - QMS: Management and Control of Quality (QMS) Certification Video Training Course
Management and Control of Quality - QMS: Management and Control of Quality (QMS) certification video training course by prepaway along with practice test questions and answers, study guide and exam dumps provides the ultimate training package to help you pass.
Quality management not only guarantees quality but also presupposes the control how it is achieved. Planning, quality assurance, quality improvement, and control are included in this approach. If you want to increase the effectiveness of your business, then you should know the basic principles of quality management.
This video course is a good choice for anyone who are interested in the field and would like to create and maintain the culture of excellence in a company. After the training, you will be able to implement quality management principles in reality.
The course involves 8 main themes, which are also divided into separate lectures. You will start from the aspects related to customer’s satisfaction. Then, you will learn the information about high-performing workforce. It covers principles of engagement and design of high performance work systems. If you don’t know how to manage business processes, don’t worry because the course devotes 4 lectures to this topic. There is some information that is useful for performance measurement, and it is related to the scope of it, designing systems for performance measurement, analyzing data, and etc. Then, it is explained how to build performance excellence in organizations, including organizational culture, change management, etc. Quality cost management is also not ignored. Finally, you will discover Lean tools, Six Sigma method, and process improvement.
There are 39 lectures in the training. They are concise and detailed. You won’t need to use any other resources. Take all what you need in one place. Enroll for the course!
Prepaway's Management and Control of Quality - QMS: Management and Control of Quality (QMS) video training course for passing certification exams is the only solution which you need.
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